Last updated: 31 October 2024
Welcome to Bhaba Limited! Your privacy and trust are very important to us. We are committed to protecting your personal information in accordance with Tanzania’s data protection laws and regulations. This Privacy Policy outlines how we collect, use, share, and protect your information when you use the Bhaba app as a vendor or as a customer.
This Privacy Policy applies to all users of the Bhaba Limited app and website located all over the world, including vendors and customers. Please read it carefully to understand how we handle your personal data.
We collect personal information you provide when creating an account, making a purchase, or registering as a vendor. This may include your name, phone number, email address, physical address, and payment details.
We collect data on how you interact with our app, including pages viewed, searches conducted, and purchases made. This helps us improve the user experience.
With your consent, we may collect location information to personalize app services, for instance, by showing nearby vendors or calculating delivery times.
All payments are processed through secure Tanzanian payment services. Bhaba does not store your financial information.
We use your personal data for the following purposes:
Bhaba Limited shares personal data only as necessary to provide services and comply with legal obligations:
We may share data with third-party service providers who assist with app functions, such as payment processing, delivery, and customer support.
If required by Tanzanian law, we may disclose your information to government authorities.
If you have agreed to share information with specific third parties, we will honor that consent.
Currently, Bhaba operates only in Tanzania. If, in the future, data needs to be transferred outside Tanzania for operational purposes, we will comply with applicable laws and ensure adequate data protection measures.
We use industry-standard measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Our app employs encryption for data transmission, and only authorized personnel can access user data.
We retain your data only as long as necessary for the purposes outlined above or as required by law. If you close your account, we will delete your data within a reasonable timeframe, except where retention is required for legal purposes.
As a user of the Bhaba app, you have rights regarding your personal data:
You may access and update your personal information through your account settings.
You may request deletion of your account and restriction of data processing in certain cases, subject to legal requirements.
You may opt out of promotional communications at any time by adjusting your app settings or contacting us directly.
We use cookies and similar technologies to enhance your app experience and improve our services. You may disable cookies in your device settings, though this may impact certain app features.
Bhaba Limited may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes, and your continued use of our services constitutes acceptance of any updates.
If you have questions or would like to exercise your rights regarding your personal data, please contact us at:
Thank you for choosing Bhaba Limited! We are dedicated to protecting your privacy and providing a secure and trustworthy shopping experience.